**This role will:**

+ Model the Ford OS Behaviors when completing assignments for all CBR responsibilities

+ Demonstrate willingness to learn, take on new assignments, and show the ability to continually improve.

**Position Duties**

**The Credit Bureau Reporting and Dispute Analyst position duties may include, but are not limited to, the following tasks:**

+ Complete scheduled reviews of credit bureau processes to ensure consumer tradelines are accurately reported

+ Become central point of contact in the organization for all credit reporting and credit history dispute matters

+ Complete scheduled reviews of responses to consumer disputes submitted to ensure the accuracy of response

+ Prepare reports and present finding of reviews

+ Develop and track corrective actions where needed and drive to resolution

+ Become well versed with the Credit Reporting Resource Guide and Metro 2 Format

+ Develop action plans, track open issues and provide status updates to management on a regular basis

+ Maintain an effective working relationship with representatives from the Consumer Reporting Agencies

+ Support company initiatives and special projects from a credit reporting perspective

+ Provide testing support on system changes that are implemented

+ Sponsor all credit bureau and consumer dispute related procedures

+ Provide support to credit bureau related administrative tasks

+ Strong analytical skills

+ Proficient in credit bureau reporting and disputes

+ Strong drive for results, commitment to quality, and attention to detail

+ Excellent communication skills; oral and written

+ Collections and Customer Service Experience a plus

+ Compliance experience a plus

+ Proficient knowledge of MS-Office Suite (Word, Excel, PowerPoint)

+ Must be self-motivated and able to multi-task

Job #NLX291929740