Job Details
Staff Dev Ops Automation Engineer
**Job Description**
**IT & Tech Ops at** **GoTo**
GoTo's IT & Tech Ops team enables a remote-first, high-performance workplace-powered by state-of-the-art AI technology. We're dedicated to delivering seamless digital experiences that boost productivity and collaboration for every employee worldwide. By harnessing AI, we automate routine tasks, proactively identify solutions, and open new doors for global teamwork and problem-solving. Join our tech innovators and help reimagine the future of work for our teams and customers.
**Your Day to Day**
**As a Staff Dev Ops Engineer, you would be working on**
+ Design and deploy automation solutions using Azure Logic Apps, Azure Functions, Power Automate, and Azure Automation
+ Build and extend Microsoft 365 Copilot experiences - custom agents, plugins, and Copilot Studio solutions
+ Develop and maintain Infrastructure-as-Code using Azure environments
+ Integrate Azure OpenAI Service into enterprise applications - RAG architectures, prompt engineering, and LLM-based workflows
+ Automate Microsoft 365 administration at scale via Microsoft Graph API, PowerShell, and Graph PowerShell SDK
+ Partner with service desk, endpoint, finance, and HR systems teams to identify and deliver high-impact automation
+ Build pipelines for automation artifacts using Azure DevOps or GitHub Actions
+ Implement, evaluation, and responsible AI practices for production AI workloads
+ Document solutions and mentor IT teammates on automation and AI patterns
**What** **We're** **Looking For**
**As a Staff Dev Ops Engineer** **,** **your background will look like**
+ 5+ years in IT engineering, cloud engineering, or automation role.
+ Proficiency in PowerShell and at least one of Python, C#, or TypeScript
+ Experience with Microsoft Graph API and M365 tenant administration
+ Copilot Studio, Slack, Power Platform, or Power Automate experience
+ Understanding of RAG and LLM architecture, prompt engineering, and vector databases
+ Experience with SailPoint, Intune scripting, Proactive Remediations, or endpoint automation
+ Knowledge of responsible AI practices and AI governance frameworks
+ Ability to translate business problems into automated technical solutions. Ability to meet deadlines, multi-task, and prioritize projects independently.
+ Demonstrable excellent troubleshooting skills.
**What We Offer**
At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:
+ Comprehensive health benefits, life and disability insurance
+ Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
+ Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact.
**Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, and Basic Life Insurance.
Annual Base Salary Range: $149,000.00 - $199,000.00
_The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._
At GoTo, we're shaping the future of work-driven by curiosity, innovative thinking, and a passion for solving real challenges. As the leader in cloud communications and IT, our solutions are built for what's next and guided by a relentless focus on customers. Our culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation. Here, collaboration and authenticity spark new ideas and drive real action-so your impact is seen, felt, and valued. Join GoTo to build what's next and accelerate your journey alongside teammates who turn possibility into reality.
GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.
**IT & Tech Ops at** **GoTo**
GoTo's IT & Tech Ops team enables a remote-first, high-performance workplace-powered by state-of-the-art AI technology. We're dedicated to delivering seamless digital experiences that boost productivity and collaboration for every employee worldwide. By harnessing AI, we automate routine tasks, proactively identify solutions, and open new doors for global teamwork and problem-solving. Join our tech innovators and help reimagine the future of work for our teams and customers.
**Your Day to Day**
**As a Staff Dev Ops Engineer, you would be working on**
+ Design and deploy automation solutions using Azure Logic Apps, Azure Functions, Power Automate, and Azure Automation
+ Build and extend Microsoft 365 Copilot experiences - custom agents, plugins, and Copilot Studio solutions
+ Develop and maintain Infrastructure-as-Code using Azure environments
+ Integrate Azure OpenAI Service into enterprise applications - RAG architectures, prompt engineering, and LLM-based workflows
+ Automate Microsoft 365 administration at scale via Microsoft Graph API, PowerShell, and Graph PowerShell SDK
+ Partner with service desk, endpoint, finance, and HR systems teams to identify and deliver high-impact automation
+ Build pipelines for automation artifacts using Azure DevOps or GitHub Actions
+ Implement, evaluation, and responsible AI practices for production AI workloads
+ Document solutions and mentor IT teammates on automation and AI patterns
**What** **We're** **Looking For**
**As a Staff Dev Ops Engineer** **,** **your background will look like**
+ 5+ years in IT engineering, cloud engineering, or automation role.
+ Proficiency in PowerShell and at least one of Python, C#, or TypeScript
+ Experience with Microsoft Graph API and M365 tenant administration
+ Copilot Studio, Slack, Power Platform, or Power Automate experience
+ Understanding of RAG and LLM architecture, prompt engineering, and vector databases
+ Experience with SailPoint, Intune scripting, Proactive Remediations, or endpoint automation
+ Knowledge of responsible AI practices and AI governance frameworks
+ Ability to translate business problems into automated technical solutions. Ability to meet deadlines, multi-task, and prioritize projects independently.
+ Demonstrable excellent troubleshooting skills.
**What We Offer**
At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:
+ Comprehensive health benefits, life and disability insurance
+ Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
+ Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact.
**Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, and Basic Life Insurance.
Annual Base Salary Range: $149,000.00 - $199,000.00
_The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._
At GoTo, we're shaping the future of work-driven by curiosity, innovative thinking, and a passion for solving real challenges. As the leader in cloud communications and IT, our solutions are built for what's next and guided by a relentless focus on customers. Our culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation. Here, collaboration and authenticity spark new ideas and drive real action-so your impact is seen, felt, and valued. Join GoTo to build what's next and accelerate your journey alongside teammates who turn possibility into reality.
GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.
Job #NLX291560152