Special Instructions to Applicants
Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).
Job Summary
Install, maintain, and troubleshoot local area networks, voice and data endpoints, cabling plants and communication rooms, analyze and fix network-related problems reported by users.
Primary Duties and Responsibilities
+ Activates network and telephone jacks, configuring network switches and analog voice gateways as needed.
+ Provides tier two support for network, telephony, and IP video infrastructures, which includes monitoring, troubleshooting, installation, and maintenance.
+ Performs moves, adds, and changes of communication endpoints utilizing work order support system.
+ Assists network/telephony administrators and engineers in resolving complex voice and data communications issues within the enterprise network.
+ Maintains documentation of network and telephone jacks, endpoints, e911 locations, and inside and outside cable plants.
+ Maintains and increases technical knowledge through coursework, workshops, seminars, readings, and cross training with other team members.
+ Performs other duties as assigned
Job #NLX290644724