Job Details
eCommerce Account Advisor
**What Account Management Contributes to Cardinal Health**
Account Management sits within the Sales organization and plays a critical role in supporting revenue growth, customer retention, and long-term partnership success. This role is responsible for the day-to-day management of an assigned portfolio of accounts, acting as a strategic partner to both customers and the Sales team.
The Account Manager works closely with Sales to support account strategy through ongoing analysis, insight generation, and execution support. This role helps identify gaps, clarify priorities, and recommend the best path forward to ensure customer needs are met while aligning with Cardinal Health's commercial objectives. By serving as a connective point between customers, Sales, and cross-functional internal teams, the Account Manager ensures alignment and continuity throughout the customer lifecycle.
A significant portion of the role focuses on project management. The Account Manager leads and coordinates customer-specific and internal initiatives, ensuring deliverables are clearly defined, milestones are tracked, and timelines are met. This includes managing dependencies, resolving issues proactively, and maintaining clear communication among all stakeholders to drive timely and successful outcomes.
**_Responsibilities:_**
+ Day-to-day management of assigned customer accounts in close partnership with the Sales team
+ Supporting Sales strategy through account analysis, performance tracking, and identification of risks and opportunities
+ Acting as a trusted advisor to customers by providing guidance on account activity, billing inquiries, service requests, and process improvements
+ Partnering with cross-functional teams to close gaps, resolve issues, and deliver effective solutions
+ Leading and managing projects to ensure customer and internal deliverables are completed on time and aligned to expectations
+ Identifying opportunities to strengthen customer partnerships, improve processes, and support revenue growth
**_Qualifications_**
+ 4-8 years of relevant experience, preferred
+ Bachelor's degree in a related field, or equivalent work experience, preferred
+ eCommerce or digital health experience, preferred
+ Demonstrated success working cross-functionally to deliver customer outcomes
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ Contributes to the development of processes, playbooks, and best practices supporting eCommerce and digital growth
+ Works on complex projects of large scope involving multiple stakeholders
+ Develops innovative, customer-centric solutions aligned with organizational objectives
+ Completes work independently and receives general guidance on new initiatives
+ Work is reviewed primarily for achievement of objectives and results
+ May act as a mentor, coach, or resource to less experienced colleagues
**Anticipated salary range:** $67,500 - $96,300
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 06/05/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Account Management sits within the Sales organization and plays a critical role in supporting revenue growth, customer retention, and long-term partnership success. This role is responsible for the day-to-day management of an assigned portfolio of accounts, acting as a strategic partner to both customers and the Sales team.
The Account Manager works closely with Sales to support account strategy through ongoing analysis, insight generation, and execution support. This role helps identify gaps, clarify priorities, and recommend the best path forward to ensure customer needs are met while aligning with Cardinal Health's commercial objectives. By serving as a connective point between customers, Sales, and cross-functional internal teams, the Account Manager ensures alignment and continuity throughout the customer lifecycle.
A significant portion of the role focuses on project management. The Account Manager leads and coordinates customer-specific and internal initiatives, ensuring deliverables are clearly defined, milestones are tracked, and timelines are met. This includes managing dependencies, resolving issues proactively, and maintaining clear communication among all stakeholders to drive timely and successful outcomes.
**_Responsibilities:_**
+ Day-to-day management of assigned customer accounts in close partnership with the Sales team
+ Supporting Sales strategy through account analysis, performance tracking, and identification of risks and opportunities
+ Acting as a trusted advisor to customers by providing guidance on account activity, billing inquiries, service requests, and process improvements
+ Partnering with cross-functional teams to close gaps, resolve issues, and deliver effective solutions
+ Leading and managing projects to ensure customer and internal deliverables are completed on time and aligned to expectations
+ Identifying opportunities to strengthen customer partnerships, improve processes, and support revenue growth
**_Qualifications_**
+ 4-8 years of relevant experience, preferred
+ Bachelor's degree in a related field, or equivalent work experience, preferred
+ eCommerce or digital health experience, preferred
+ Demonstrated success working cross-functionally to deliver customer outcomes
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ Contributes to the development of processes, playbooks, and best practices supporting eCommerce and digital growth
+ Works on complex projects of large scope involving multiple stakeholders
+ Develops innovative, customer-centric solutions aligned with organizational objectives
+ Completes work independently and receives general guidance on new initiatives
+ Work is reviewed primarily for achievement of objectives and results
+ May act as a mentor, coach, or resource to less experienced colleagues
**Anticipated salary range:** $67,500 - $96,300
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 06/05/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Job #NLX290289189