Job Details
Cisco Data Analyst Level 1
**Overview**
**Job** **Title:** Cisco Data Analyst Level 1
**Location:** Remote / USA
**Type:** Independent Contract (Contractor / Non-Employee)
**Start** **Date:** ASAP
**Pay Rate:** $30.00-$32.77 per hour
**Primary Focus:** **Responsible for analyzing and providing data results globally for the eligibility for a client's partner programs.** **All duties and responsibilities performed in accordance with the Mission, Vision and Core Values of Cayuse.**
**Responsibilities**
**Duties**
+ Analysis of data regarding partner metrics
+ Biannual analysis of data to identify eligibility of partners within the program
+ Monitor and respond to inquiries submitted via internal email
+ Monitor and respond to cases in helpdesk queue
+ Data analysis from various sources for automation and development of reports and dashboards
+ Identify process and data threading gaps for production of key metrics and collaborate with cross-functional teams to resolve issues
+ Partner with and influence the Business, IT and Operational stakeholders as necessary for developing the testing and training strategies and execution plans
+ Understand and influence upstream and downstream stakeholders of the effort to Integrate internal data in order to create a complete Customer Success picture
**Problem Solving**
+ Responsible for working collaboratively with diverse teams and stakeholders to identify challenges, gather input, and develop effective solutions.
+ Facilitate communication across groups, evaluates options, and helps implement strategies that meet organizational goals.
+ Provides assistance and information in a prompt manner.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understand and responds to others' using active listening skills and tactful communication.
+ Ability to resolve issues following the parameters and guidelines of the client.
**Accountability**
+ Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness.
+ Ensures customer satisfaction through follow up and special efforts.
+ Assist new employees with training through shadowing opportunities and explanation of work process as requested.
**Qualifications**
**Education / Experience**
+ Bachelor's degree or relevant experience.
+ Proven experience in Sales, Service and/or Customer Success operations with strong empathy for stakeholders and customers
+ Project management, data analysis and reporting with related toolset expertise:
+ Excel (3-5 years' experience)
+ SharePoint
+ Databases
+ Get & Transform (Power Query)
+ Visual Studio
+ Microsoft SQL Server (1-2 years' experience)
+ SSIS (1-2 years' experience)
+ Ability to manage influence through persuasion, negotiation, and consensus building
+ Excellent communication and presentation skills, experience working with cross-functional teams
+ Must be able to operate in a fast paced, high stress environment and handle ambiguity
+ Demonstrated desire for continuous learning and improvement.
**Technical Knowledge**
+ Minimum of 3+ years' experience in two of the following testing toolsets or frameworks: Excel, Microsoft Office
**Human Relationship Skills**
+ Speaks with clarity, articulation, and is aware of own non-verbal communication.
+ Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
+ Demonstrate ability to learn quickly and thrive in high-energy team environment.
+ Strong written and spoken communication skills.
+ Must be able to work independently, as well as with a team.
+ Ability to function in a diverse work environment.
+ Experience in a customer service role.
**Additional Abilities**
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Relationships**
**Reports to:** Delivery Manager
**Works with:**
+ Serves client customers
+ Cayuse
**Working Conditions**
+ Normal physical conditions
+ General office environment
+ Must be able to sit for long periods of time looking at computer screen
+ May be asked to work a flexible schedule which may include holidays
+ May be asked to travel for business or professional development purposes
+ May be asked to work hours outside of normal business hours
**Pay Range**
USD $30.00 - USD $32.77 /Hr.
Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3661/cisco-data-analyst-level-1/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743)
**Can't find the right opportunity?**
Join ourTalent Community (https://join.cayuseholdings.com/join/talentcommunity/form) orLanguage Services Talent Community (https://join.cayuseholdings.com/ls/talentcommunity/form) and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _2026-3661_
**Category** _Information Technology_
**Position Type** _Independent Contractor_
**Remote** _Yes_
**Clearance Required** _None_
**Job** **Title:** Cisco Data Analyst Level 1
**Location:** Remote / USA
**Type:** Independent Contract (Contractor / Non-Employee)
**Start** **Date:** ASAP
**Pay Rate:** $30.00-$32.77 per hour
**Primary Focus:** **Responsible for analyzing and providing data results globally for the eligibility for a client's partner programs.** **All duties and responsibilities performed in accordance with the Mission, Vision and Core Values of Cayuse.**
**Responsibilities**
**Duties**
+ Analysis of data regarding partner metrics
+ Biannual analysis of data to identify eligibility of partners within the program
+ Monitor and respond to inquiries submitted via internal email
+ Monitor and respond to cases in helpdesk queue
+ Data analysis from various sources for automation and development of reports and dashboards
+ Identify process and data threading gaps for production of key metrics and collaborate with cross-functional teams to resolve issues
+ Partner with and influence the Business, IT and Operational stakeholders as necessary for developing the testing and training strategies and execution plans
+ Understand and influence upstream and downstream stakeholders of the effort to Integrate internal data in order to create a complete Customer Success picture
**Problem Solving**
+ Responsible for working collaboratively with diverse teams and stakeholders to identify challenges, gather input, and develop effective solutions.
+ Facilitate communication across groups, evaluates options, and helps implement strategies that meet organizational goals.
+ Provides assistance and information in a prompt manner.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understand and responds to others' using active listening skills and tactful communication.
+ Ability to resolve issues following the parameters and guidelines of the client.
**Accountability**
+ Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness.
+ Ensures customer satisfaction through follow up and special efforts.
+ Assist new employees with training through shadowing opportunities and explanation of work process as requested.
**Qualifications**
**Education / Experience**
+ Bachelor's degree or relevant experience.
+ Proven experience in Sales, Service and/or Customer Success operations with strong empathy for stakeholders and customers
+ Project management, data analysis and reporting with related toolset expertise:
+ Excel (3-5 years' experience)
+ SharePoint
+ Databases
+ Get & Transform (Power Query)
+ Visual Studio
+ Microsoft SQL Server (1-2 years' experience)
+ SSIS (1-2 years' experience)
+ Ability to manage influence through persuasion, negotiation, and consensus building
+ Excellent communication and presentation skills, experience working with cross-functional teams
+ Must be able to operate in a fast paced, high stress environment and handle ambiguity
+ Demonstrated desire for continuous learning and improvement.
**Technical Knowledge**
+ Minimum of 3+ years' experience in two of the following testing toolsets or frameworks: Excel, Microsoft Office
**Human Relationship Skills**
+ Speaks with clarity, articulation, and is aware of own non-verbal communication.
+ Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
+ Demonstrate ability to learn quickly and thrive in high-energy team environment.
+ Strong written and spoken communication skills.
+ Must be able to work independently, as well as with a team.
+ Ability to function in a diverse work environment.
+ Experience in a customer service role.
**Additional Abilities**
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Relationships**
**Reports to:** Delivery Manager
**Works with:**
+ Serves client customers
+ Cayuse
**Working Conditions**
+ Normal physical conditions
+ General office environment
+ Must be able to sit for long periods of time looking at computer screen
+ May be asked to work a flexible schedule which may include holidays
+ May be asked to travel for business or professional development purposes
+ May be asked to work hours outside of normal business hours
**Pay Range**
USD $30.00 - USD $32.77 /Hr.
Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3661/cisco-data-analyst-level-1/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743)
**Can't find the right opportunity?**
Join ourTalent Community (https://join.cayuseholdings.com/join/talentcommunity/form) orLanguage Services Talent Community (https://join.cayuseholdings.com/ls/talentcommunity/form) and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _2026-3661_
**Category** _Information Technology_
**Position Type** _Independent Contractor_
**Remote** _Yes_
**Clearance Required** _None_
Job #NLX290260568