Job Details
Life Insurance & Voluntary Programs Specialist
**Job Description**
**Work Arrangement**
This role is based remotely but if you live within a 50-mile radius of Warren, Detroit, Austin, or Mountain View, you are expected to report to that location three times a week, at a minimum.
**Role Overview**
The Life Insurance & Voluntary Programs Specialist supports the design, administration, and continuous improvement of GM's U.S. benefit programs, with a focus on life insurance and voluntary benefit programs.
**Key Responsibilities**
**Program Operations & Governance**
+ Support end?to?end administration of assigned life insurance and voluntary benefit programs.
+ Maintain deep knowledge of **plan provisions, eligibility rules, and collective bargaining language** and translate them into clear procedures and employee?facing materials.
+ Develop and maintain **program guides, desk procedures, training materials, and knowledge articles** .
+ Support **internal controls, audits, and risk reviews** for assigned programs.
+ Serve as **subject matter expert for voluntary benefits,** evaluating competitiveness, participation, employee value, and financial impact; recommend enhancements or changes.
+ Align voluntary benefits with core programs to ensure a **consistent employee experience** across enrollment, eligibility, communications, and claims.
+ Support **UAW?GM National Union Negotiations and benefit conferences** with data, materials, and implementation considerations.
**Case, Claim, and Appeals Support**
+ Act as an **escalation point** for complex claims and cases, partnering with TPAs, Legal, and HR.
+ Compile and synthesize case documentation and summarize facts and provisions for **Plan Administrator, EBPC, and internal decision makers** .
+ Draft acknowledgment and decision letters in line with **ERISA, DOL, state requirements, and plan documents** and identify trends for process or policy improvement.
**Vendor & TPA Management**
+ Oversee day?to?day **vendor and TPA performance** , including SLAs, KPIs, error trends, and service issues.
+ Support **RFPs, renewals, pricing/fee reviews, and plan design changes** with data and analysis.
+ Ensure accurate implementation and documentation of **plan changes, rates, file layouts, and interfaces** .
+ Manage **vendor invoicing and payments** and coordinate with Finance and Procurement.
+ Coordinate **system access and data security** needs for TPAs and benefit vendors.
**Data, Analytics, Compliance & Projects**
+ Prepare and interpret **recurring and ad hoc reports** on claims, costs, reserves, recoveries, participation, and trends.
+ Use **Excel, PowerPoint, and tools such as Power BI/Tableau** to highlight insights, risks, and opportunities for leadership.
+ Support **budgeting, accruals, insurance filings, assessments, and reserve analyses** through data gathering and reconciliation.
+ Help ensure alignment with **ERISA, IRS, DOL, insurance regulations, and plan documents** .
+ Identify opportunities to **simplify, standardize, and automate** processes and lead or support cross?functional projects and system changes.
+ Partner with **HRIS/IT/Security** on eligibility, interfaces, access, and responsible use of **AI and automation tools** .
**Stakeholder Partnership & Communication**
+ Collaborate with **HR, Labor Relations, Legal, Payroll, Finance, plant/functional leadership, UAW Benefit Representatives, and the International UAW** .
+ Translate technical and regulatory requirements into **clear, practical guidance** for HR, leaders, and employees.
+ Prepare concise, well?structured materials for **leadership, governance forums, EBPC, and union discussions** .
+ Serve as a **key liaison** for Labor Relations and UAW stakeholders on life insurance and voluntary benefit topics.
**Required Qualifications**
+ Bachelor's degree in **Human Resources, Business, Finance, Risk Management, Actuarial Science** , or related field.
+ **5+ years** of experience in employee benefits, with meaningful exposure to **Life and AD&D / survivor benefits** .
+ Strong understanding of **eligibility rules, plan documents vs. SPDs, and payroll/HRIS interactions** .
+ Advanced **Excel and data analysis** skills; experience with large datasets.
+ Proven ability to **manage details and multiple deadlines** with high accuracy.
+ Excellent **written and verbal communication** , including employee?friendly explanations and professional correspondence.
+ Demonstrated **collaboration** with HR, Legal, vendors/TPAs, and union benefit representatives.
**Preferred Qualifications**
+ Experience with a **large, complex, multi?state employer** or carrier/TPA environment for life insurance.
+ Familiarity with **unionized or collectively bargained environments** .
+ Working knowledge of **ERISA claims and appeals** .
+ Experience with **RFPs, renewals, vendor negotiations, and financial analyses** .
+ Experience using **Power BI, Tableau, or similar tools** for dashboards and visualization.
+ Comfort with **AI?enabled tools** for drafting, research, and documentation within governance frameworks.
**What This Role Offers**
+ A senior individual?contributor role in a **critical employee benefit area** .
+ Exposure to **senior Total Rewards, Labor, Legal, HR, and Finance leaders** on high?impact issues.
+ A culture focused on **continuous improvement, data?driven decisions, and practical innovation** , including technology and AI.
**Compensation:**
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
+ **The salary range for this role is $88,100 to $140,700.** The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance.
+ **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (https://search-careers.gm.com/en/working-at-gm/)**
**Our Culture**
**How we hire (https://search-careers.gm.com/en/how-we-hire/)**
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**Work Arrangement**
This role is based remotely but if you live within a 50-mile radius of Warren, Detroit, Austin, or Mountain View, you are expected to report to that location three times a week, at a minimum.
**Role Overview**
The Life Insurance & Voluntary Programs Specialist supports the design, administration, and continuous improvement of GM's U.S. benefit programs, with a focus on life insurance and voluntary benefit programs.
**Key Responsibilities**
**Program Operations & Governance**
+ Support end?to?end administration of assigned life insurance and voluntary benefit programs.
+ Maintain deep knowledge of **plan provisions, eligibility rules, and collective bargaining language** and translate them into clear procedures and employee?facing materials.
+ Develop and maintain **program guides, desk procedures, training materials, and knowledge articles** .
+ Support **internal controls, audits, and risk reviews** for assigned programs.
+ Serve as **subject matter expert for voluntary benefits,** evaluating competitiveness, participation, employee value, and financial impact; recommend enhancements or changes.
+ Align voluntary benefits with core programs to ensure a **consistent employee experience** across enrollment, eligibility, communications, and claims.
+ Support **UAW?GM National Union Negotiations and benefit conferences** with data, materials, and implementation considerations.
**Case, Claim, and Appeals Support**
+ Act as an **escalation point** for complex claims and cases, partnering with TPAs, Legal, and HR.
+ Compile and synthesize case documentation and summarize facts and provisions for **Plan Administrator, EBPC, and internal decision makers** .
+ Draft acknowledgment and decision letters in line with **ERISA, DOL, state requirements, and plan documents** and identify trends for process or policy improvement.
**Vendor & TPA Management**
+ Oversee day?to?day **vendor and TPA performance** , including SLAs, KPIs, error trends, and service issues.
+ Support **RFPs, renewals, pricing/fee reviews, and plan design changes** with data and analysis.
+ Ensure accurate implementation and documentation of **plan changes, rates, file layouts, and interfaces** .
+ Manage **vendor invoicing and payments** and coordinate with Finance and Procurement.
+ Coordinate **system access and data security** needs for TPAs and benefit vendors.
**Data, Analytics, Compliance & Projects**
+ Prepare and interpret **recurring and ad hoc reports** on claims, costs, reserves, recoveries, participation, and trends.
+ Use **Excel, PowerPoint, and tools such as Power BI/Tableau** to highlight insights, risks, and opportunities for leadership.
+ Support **budgeting, accruals, insurance filings, assessments, and reserve analyses** through data gathering and reconciliation.
+ Help ensure alignment with **ERISA, IRS, DOL, insurance regulations, and plan documents** .
+ Identify opportunities to **simplify, standardize, and automate** processes and lead or support cross?functional projects and system changes.
+ Partner with **HRIS/IT/Security** on eligibility, interfaces, access, and responsible use of **AI and automation tools** .
**Stakeholder Partnership & Communication**
+ Collaborate with **HR, Labor Relations, Legal, Payroll, Finance, plant/functional leadership, UAW Benefit Representatives, and the International UAW** .
+ Translate technical and regulatory requirements into **clear, practical guidance** for HR, leaders, and employees.
+ Prepare concise, well?structured materials for **leadership, governance forums, EBPC, and union discussions** .
+ Serve as a **key liaison** for Labor Relations and UAW stakeholders on life insurance and voluntary benefit topics.
**Required Qualifications**
+ Bachelor's degree in **Human Resources, Business, Finance, Risk Management, Actuarial Science** , or related field.
+ **5+ years** of experience in employee benefits, with meaningful exposure to **Life and AD&D / survivor benefits** .
+ Strong understanding of **eligibility rules, plan documents vs. SPDs, and payroll/HRIS interactions** .
+ Advanced **Excel and data analysis** skills; experience with large datasets.
+ Proven ability to **manage details and multiple deadlines** with high accuracy.
+ Excellent **written and verbal communication** , including employee?friendly explanations and professional correspondence.
+ Demonstrated **collaboration** with HR, Legal, vendors/TPAs, and union benefit representatives.
**Preferred Qualifications**
+ Experience with a **large, complex, multi?state employer** or carrier/TPA environment for life insurance.
+ Familiarity with **unionized or collectively bargained environments** .
+ Working knowledge of **ERISA claims and appeals** .
+ Experience with **RFPs, renewals, vendor negotiations, and financial analyses** .
+ Experience using **Power BI, Tableau, or similar tools** for dashboards and visualization.
+ Comfort with **AI?enabled tools** for drafting, research, and documentation within governance frameworks.
**What This Role Offers**
+ A senior individual?contributor role in a **critical employee benefit area** .
+ Exposure to **senior Total Rewards, Labor, Legal, HR, and Finance leaders** on high?impact issues.
+ A culture focused on **continuous improvement, data?driven decisions, and practical innovation** , including technology and AI.
**Compensation:**
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
+ **The salary range for this role is $88,100 to $140,700.** The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance.
+ **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (https://search-careers.gm.com/en/working-at-gm/)**
**Our Culture**
**How we hire (https://search-careers.gm.com/en/how-we-hire/)**
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Job #NLX289528136