Job Details
IT Analyst - Technical Infrastructure
**Career Area:**
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**IT Analyst - Technical Infrastructure**
**Role Definition:**
The IT Analyst - Technical Infrastructure is responsible for delivering reliable, direct infrastructure support across multiple manufacturing facilities in Corinth, MS. This role ensures high system availability, supports shop-floor operations, executes key infrastructure migrations, and
coordinates with corporate teams and vendors to maintain stable, secure, and efficient IT operations. This position is critical to sustain production uptime, system reliability, and compliance-driven processes across the Corinth operations.
**What You Will Do:**
+ Troubleshoot LAN/WAN issues and support network hardware upgrades.
+ Install and support OT/IT equipment, including time clocks, IP phones, and new network connections.
+ Coordinate activities with local cabling contractors (Team Cabled).
+ Support SD-WAN hardware upgrades, including scheduling facility downtime.
+ Manage daily Tidal batch job schedules for Corinth operations.
+ Troubleshoot and resolve job failures with 24/7 on-call availability.
+ Partner with corporate Tidal support resources.
+ Lead local Tidal Server Migration, coordinating technical tasks and third-party resources.
+ Lead Connect:Direct migration and version upgrade, working with corporate and local teams.
+ Support planning and execution of the HP Printer Refresh cycle for 2026.
+ Create requisitions for equipment and services for the Mississippi Reman IT team.
+ Process and reconcile monthly vendor invoices (Infosys, HP, others).
+ Partners with corporate support groups and external vendors to resolve issues.
+ Provide direct support for shop-floor systems and infrastructure.
+ Ensure stable production operations across multiple facilities.
+ Support compliance-driven processes and system availability requirements.
**What You Have:**
+ Technical experience supporting IT infrastructure in a manufacturing or industrial environment.
+ Experience with job scheduling platforms (Tidal preferred).
+ Strong troubleshooting skills across networking, hardware, and server environments.
+ Ability to manage multiple priorities in operationally critical settings.
+ Solid communication skills with both technical and non-technical teams.
**Top Candidates Will Have:**
+ Experience with Connect: Direct or similar secure file transfer systems.
+ Experience with SD-WAN technologies.
+ Prior experience coordinating with external vendors and corporate infrastructure teams.
+ Familiarity with OT devices and shop-floor environments.
**Skills Descriptors:**
**Technical Excellence:**
+ Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
**Technology Advising:**
+ Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services, and solutions for a specific technology domain.
**System Testing:**
+ Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
**Systems Software Infrastructure:**
+ Knowledge of computer architecture and system software interaction; ability to design and build fundamental architecture of operating systems, database management systems, communications protocols, compilers, and other development tools.
**Technical Troubleshooting:**
+ Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.
**Hardware Infrastructure:**
+ Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
**Technical Writing/Documentation:**
+ Knowledge of technical writing; ability to write documents such as training manuals, guidelines or documents on standards, processes, and procedures.
**Additional Info:**
+ This position requires 5 days' onsite at our Corinth MS office.
+ NO RELOCATION
+ **Sponsorship is not available including OPT, H4-EAD. Must be US Citizen or Green Card holder.**
**What You Will Get:**
+ Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
+ Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
+ Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
**Summary Pay Range:**
$97,530.00 - $158,480.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
**Posting Dates:**
February 11, 2026 - February 21, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**IT Analyst - Technical Infrastructure**
**Role Definition:**
The IT Analyst - Technical Infrastructure is responsible for delivering reliable, direct infrastructure support across multiple manufacturing facilities in Corinth, MS. This role ensures high system availability, supports shop-floor operations, executes key infrastructure migrations, and
coordinates with corporate teams and vendors to maintain stable, secure, and efficient IT operations. This position is critical to sustain production uptime, system reliability, and compliance-driven processes across the Corinth operations.
**What You Will Do:**
+ Troubleshoot LAN/WAN issues and support network hardware upgrades.
+ Install and support OT/IT equipment, including time clocks, IP phones, and new network connections.
+ Coordinate activities with local cabling contractors (Team Cabled).
+ Support SD-WAN hardware upgrades, including scheduling facility downtime.
+ Manage daily Tidal batch job schedules for Corinth operations.
+ Troubleshoot and resolve job failures with 24/7 on-call availability.
+ Partner with corporate Tidal support resources.
+ Lead local Tidal Server Migration, coordinating technical tasks and third-party resources.
+ Lead Connect:Direct migration and version upgrade, working with corporate and local teams.
+ Support planning and execution of the HP Printer Refresh cycle for 2026.
+ Create requisitions for equipment and services for the Mississippi Reman IT team.
+ Process and reconcile monthly vendor invoices (Infosys, HP, others).
+ Partners with corporate support groups and external vendors to resolve issues.
+ Provide direct support for shop-floor systems and infrastructure.
+ Ensure stable production operations across multiple facilities.
+ Support compliance-driven processes and system availability requirements.
**What You Have:**
+ Technical experience supporting IT infrastructure in a manufacturing or industrial environment.
+ Experience with job scheduling platforms (Tidal preferred).
+ Strong troubleshooting skills across networking, hardware, and server environments.
+ Ability to manage multiple priorities in operationally critical settings.
+ Solid communication skills with both technical and non-technical teams.
**Top Candidates Will Have:**
+ Experience with Connect: Direct or similar secure file transfer systems.
+ Experience with SD-WAN technologies.
+ Prior experience coordinating with external vendors and corporate infrastructure teams.
+ Familiarity with OT devices and shop-floor environments.
**Skills Descriptors:**
**Technical Excellence:**
+ Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
**Technology Advising:**
+ Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services, and solutions for a specific technology domain.
**System Testing:**
+ Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
**Systems Software Infrastructure:**
+ Knowledge of computer architecture and system software interaction; ability to design and build fundamental architecture of operating systems, database management systems, communications protocols, compilers, and other development tools.
**Technical Troubleshooting:**
+ Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.
**Hardware Infrastructure:**
+ Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
**Technical Writing/Documentation:**
+ Knowledge of technical writing; ability to write documents such as training manuals, guidelines or documents on standards, processes, and procedures.
**Additional Info:**
+ This position requires 5 days' onsite at our Corinth MS office.
+ NO RELOCATION
+ **Sponsorship is not available including OPT, H4-EAD. Must be US Citizen or Green Card holder.**
**What You Will Get:**
+ Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
+ Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
+ Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
**Summary Pay Range:**
$97,530.00 - $158,480.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
**Posting Dates:**
February 11, 2026 - February 21, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
Job #NLX287833130