Job Details
Senior Associate, Business Operations, Glassdoor
**Our Mission**
As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
This role sits within Glassdoor, where professionals go to zero in on the next step in their career. Rooted in transparency and trust, we have long empowered people to make informed career decisions. We combine authentic employee voices with insights about companies and AI-driven personalization to help job seekers find roles where they can grow and thrive.
**Join us as we make worklife better, together.**
(*Comscore, Total Visits, March 2025)
**Day to Day**
The Business Operations team at Glassdoor is responsible for a range of high-impact, high-visibility work spanning strategy, analytics, and operations. This role will be a foundational member of the team supporting the Consumer business, helping to translate data into actionable strategy and ensuring focus on the initiatives that matter most.
You will bring proven business judgment, structured problem-solving, and a passion for using data to influence strategy and outcomes. As part of a highly collaborative and fast-moving BizOps team, you'll work on Glassdoor's most pressing and complex challenges to drive clarity and decision-making in ambiguous problem spaces.
**Responsibilities**
+ Become a subject matter expert on the Consumer experience, developing a deep understanding of key performance drivers and identifying opportunities to improve outcomes
+ Communicate clear, data-driven insights and recommendations to managers across the organization to guide prioritization and decision-making
+ Own operational forecasts, dashboards, and ongoing operating cadences to monitor performance, set goals, and drive accountability
+ Steer strategic analyses and special projects that inform product, growth, and investment recommendations across the Consumer business
+ Act as the connective tissue across cross-functional partners, ensuring alignment around shared goals and coordination in addressing our biggest opportunities
**Skills/Competencies**
+ Experience: 2-5 years of relevant experience in business operations, strategy & operations, management consulting, or similar data-driven roles in consumer tech/SaaS companies.
+ Problem Solving: Proven ability to structure and solve complex problems through data and sound business judgment
+ Analytical Rigor & Modeling: Exceptional analytical foundation with experience in trend analysis, forecasting, and performance management. Ability to build and maintain models that inform decision-making and goal-setting
+ Strategic & Business Insight: Bring strategic and business insight by anticipating trends, aligning work with company goals, and connecting cross-functional priorities to shape long-term direction; serves as accountability driver and thought partner
+ Influencing & Communication: High EQ and ability to build trust-based relationships across departments and leadership levels. Exceptional written and verbal executive communication, with the ability to distill complex ideas into actionable insights and impact
+ Bias for Action: Resourceful, proactive and comfortable operating in ambiguity; takes initiative and thrives in fast-paced environments
+ Analytics Tools: Advanced proficiency in Excel / Google sheets.
**Salary Range Transparency**
US Remote 100,000 - 145,000 USD per year
Austin Remote 100,000 - 145,000 USD per year
Scottsdale 90,000 - 130,500 USD per year
Seattle Remote 115,000 - 197,000 USD per year
New York Remote 125,000 - 181,000 USD per year
San Francisco Bay Remote 130,000 - 188,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the well-being of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at https://www.indeed.com/legal , we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs .
\#INDGD
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**AI Notice**
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
Ref ID (46516)
**The deadline to apply to this position is 2/6/26. Job postings may be extended at the hiring team's discretion based on applicant volume.**
Reference ID: 46516
As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
This role sits within Glassdoor, where professionals go to zero in on the next step in their career. Rooted in transparency and trust, we have long empowered people to make informed career decisions. We combine authentic employee voices with insights about companies and AI-driven personalization to help job seekers find roles where they can grow and thrive.
**Join us as we make worklife better, together.**
(*Comscore, Total Visits, March 2025)
**Day to Day**
The Business Operations team at Glassdoor is responsible for a range of high-impact, high-visibility work spanning strategy, analytics, and operations. This role will be a foundational member of the team supporting the Consumer business, helping to translate data into actionable strategy and ensuring focus on the initiatives that matter most.
You will bring proven business judgment, structured problem-solving, and a passion for using data to influence strategy and outcomes. As part of a highly collaborative and fast-moving BizOps team, you'll work on Glassdoor's most pressing and complex challenges to drive clarity and decision-making in ambiguous problem spaces.
**Responsibilities**
+ Become a subject matter expert on the Consumer experience, developing a deep understanding of key performance drivers and identifying opportunities to improve outcomes
+ Communicate clear, data-driven insights and recommendations to managers across the organization to guide prioritization and decision-making
+ Own operational forecasts, dashboards, and ongoing operating cadences to monitor performance, set goals, and drive accountability
+ Steer strategic analyses and special projects that inform product, growth, and investment recommendations across the Consumer business
+ Act as the connective tissue across cross-functional partners, ensuring alignment around shared goals and coordination in addressing our biggest opportunities
**Skills/Competencies**
+ Experience: 2-5 years of relevant experience in business operations, strategy & operations, management consulting, or similar data-driven roles in consumer tech/SaaS companies.
+ Problem Solving: Proven ability to structure and solve complex problems through data and sound business judgment
+ Analytical Rigor & Modeling: Exceptional analytical foundation with experience in trend analysis, forecasting, and performance management. Ability to build and maintain models that inform decision-making and goal-setting
+ Strategic & Business Insight: Bring strategic and business insight by anticipating trends, aligning work with company goals, and connecting cross-functional priorities to shape long-term direction; serves as accountability driver and thought partner
+ Influencing & Communication: High EQ and ability to build trust-based relationships across departments and leadership levels. Exceptional written and verbal executive communication, with the ability to distill complex ideas into actionable insights and impact
+ Bias for Action: Resourceful, proactive and comfortable operating in ambiguity; takes initiative and thrives in fast-paced environments
+ Analytics Tools: Advanced proficiency in Excel / Google sheets.
**Salary Range Transparency**
US Remote 100,000 - 145,000 USD per year
Austin Remote 100,000 - 145,000 USD per year
Scottsdale 90,000 - 130,500 USD per year
Seattle Remote 115,000 - 197,000 USD per year
New York Remote 125,000 - 181,000 USD per year
San Francisco Bay Remote 130,000 - 188,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the well-being of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at https://www.indeed.com/legal , we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs .
\#INDGD
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**AI Notice**
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
Ref ID (46516)
**The deadline to apply to this position is 2/6/26. Job postings may be extended at the hiring team's discretion based on applicant volume.**
Reference ID: 46516
Job #NLX287219186