Job Details
Sr. UX Designer
**Our Mission**
As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
The RGF Staffing Acceleration team partners with Recruit's global staffing companies ( https://rgfstaffing.com/a-world-of-brands/ ) to supercharge their productivity. We leverage Indeed's expertise in AI to augment and automate staffing operations.
You and your team will be directly responsible for partnering with interested parties to make staffing operations more efficient. This role functions largely at the Service Design level. You will look beyond the interface to orchestrate the entire service, mapping how AI agents, human recruiters, and operational processes interact.
**Responsibilities**
+ Partner with product and engineering to design the end-to-end service systems, orchestrating interactions between AI agents and human recruiters.
+ Create service blueprints and workflows to visualize how AI augmentation integrates into complex staffing operations.
+ Validate concepts through qualitative research and prototyping to ensure automation solves real user problems.
+ Audit key customer journeys to balance the experiences of job seekers, clients, and agencies simultaneously.
+ Partner with globally distributed teams in Japan, the US, and Europe to align on product vision and execution.
+ Participate in road-mapping exercises to translate high-level business goals into an iterative design strategy.
+ Drive the design process in ambiguous environments, moving from abstract concepts to concrete product solutions.
**Skills/Competencies**
+ 5+ years of experience in product design, service design, or designing for complex systems.
+ A portfolio that demonstrates systems thinking, showing not just UI, but how you solve for operational complexity (e.g., Service Blueprints).
+ Bachelor's Degree in Human-Computer Interaction, Service Design, Interaction Design, or related field.
+ Able to leverage research and data to guide actions around human-AI interaction and automation.
+ Proven communication skills with an ability to collaborate inclusively with cross-cultural partners.
+ Flexibility to accommodate global meeting times with partners in different time zones.
**Salary Range Transparency**
US Remote 118,000 - 170,000 USD per year
Austin Metro Area 118,000 - 170,000 USD per year
NYC Metro Area 139,000 - 201,000 USD per year
Seattle Metro Area 136,000 - 196,000 USD per year
Scottsdale Metro Area 106,200 - 153,000 USD per year
San Francisco Bay Area 147,000 - 213,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at https://www.indeed.com/legal , we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**Reference ID:** **46467**
**The deadline to apply to this position is [2/27/2026]. Job postings may be extended at the hiring team's discretion based on applicant volume.**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Reference ID: 46467
As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
The RGF Staffing Acceleration team partners with Recruit's global staffing companies ( https://rgfstaffing.com/a-world-of-brands/ ) to supercharge their productivity. We leverage Indeed's expertise in AI to augment and automate staffing operations.
You and your team will be directly responsible for partnering with interested parties to make staffing operations more efficient. This role functions largely at the Service Design level. You will look beyond the interface to orchestrate the entire service, mapping how AI agents, human recruiters, and operational processes interact.
**Responsibilities**
+ Partner with product and engineering to design the end-to-end service systems, orchestrating interactions between AI agents and human recruiters.
+ Create service blueprints and workflows to visualize how AI augmentation integrates into complex staffing operations.
+ Validate concepts through qualitative research and prototyping to ensure automation solves real user problems.
+ Audit key customer journeys to balance the experiences of job seekers, clients, and agencies simultaneously.
+ Partner with globally distributed teams in Japan, the US, and Europe to align on product vision and execution.
+ Participate in road-mapping exercises to translate high-level business goals into an iterative design strategy.
+ Drive the design process in ambiguous environments, moving from abstract concepts to concrete product solutions.
**Skills/Competencies**
+ 5+ years of experience in product design, service design, or designing for complex systems.
+ A portfolio that demonstrates systems thinking, showing not just UI, but how you solve for operational complexity (e.g., Service Blueprints).
+ Bachelor's Degree in Human-Computer Interaction, Service Design, Interaction Design, or related field.
+ Able to leverage research and data to guide actions around human-AI interaction and automation.
+ Proven communication skills with an ability to collaborate inclusively with cross-cultural partners.
+ Flexibility to accommodate global meeting times with partners in different time zones.
**Salary Range Transparency**
US Remote 118,000 - 170,000 USD per year
Austin Metro Area 118,000 - 170,000 USD per year
NYC Metro Area 139,000 - 201,000 USD per year
Seattle Metro Area 136,000 - 196,000 USD per year
Scottsdale Metro Area 106,200 - 153,000 USD per year
San Francisco Bay Area 147,000 - 213,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at https://www.indeed.com/legal , we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**Reference ID:** **46467**
**The deadline to apply to this position is [2/27/2026]. Job postings may be extended at the hiring team's discretion based on applicant volume.**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Reference ID: 46467
Job #NLX286972119