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EmployerCOOLSOFT
Location Jackson, MS USA
PostedJanuary 21, 2026

Job Details

Business Analyst Quality Assurance Business Administration System Analyst Analyst
Business Analyst Quality Assurance Business Administration System Analyst Analyst

Requirement id 156721

Job title Analyst

Job location in Jackson, MS

Skills required Business Analyst, Computer Science, Quality Assurance, Business Administration System Analyst

Open Date 20-Jan-2026

Close Date

Job type Contract

Duration 36 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Analyst: Business Analyst, Computer Science, Quality Assurance, Business Administration System Analyst

Start date : 2/16/2026

End Date : At least 3 Years from projected start date

Submission deadline : 1/23/2026 3:00:00 PM

Client Info : Medicaid

Note:

* 100% onsite required

Description :

The Business Analyst plays a critical role in evaluating business processes, supporting application implementations,

optimizing system functionality, and providing ongoing ownership for assigned applications. This role partners closely

with business stakeholders, IT teams, and external vendors to ensure applications meet operational needs throughout

their lifecycle.

The Business Analyst will support multiple initiatives, including new system implementations, in-flight projects, and

existing applications that require enhanced oversight, optimization, and long-term ownership. This position is both

project- and operations-focused, requiring strong analytical skills, technical understanding, and the ability to work

effectively in a regulated environment.

Objectives of This Role

Evaluate current business processes and application functionality to identify opportunities for improvement

Serve as the functional business owner for assigned applications, including systems without existing IT ownership

Translate business needs into clear, actionable requirements that support successful implementations and ongoing

operations

Support the full application lifecycle, including planning, implementation, optimization, maintenance, and continuous

improvement

Ensure solutions meet business needs, user expectations, and organizational standards

Key Responsibilities

Business Analysis & Requirements

Gather, analyze, and document business requirements to identify opportunities for process and system improvement

Translate business requirements into well-defined user stories and functional specifications

Communicate, review, and validate requirements with business and technical stakeholders

Maintain requirements traceability and documentation using tools such as Azure DevOps (ADO), ServiceNow,

Accompa, and other platforms

Application Ownership & Operations

Serve as the primary IT business owner for assigned applications

Support ongoing application maintenance, enhancements, and defect resolution

Act as a liaison between business users, IT teams, and third-party vendors

Assist with production support, issue triage, root cause analysis, and continuous improvement efforts

Maintain functional documentation, workflows, and system knowledge for supported applications

Implementation & Project Support

Support functional aspects of application implementations, including requirements validation, configuration review,

testing, and user acceptance

Assist with project planning, execution, and delivery activities in coordination with project managers and technical

teams

Collaborate with cross-functional teams to manage backlogs, priorities, and release planning

Participate in change management and deployment activities

Testing, Optimization & Reporting

Support and execute functional, integration, and user acceptance testing

Assist with monitoring, tracking, and resolution of reported defects

Analyze business and system processes to identify inefficiencies and bottlenecks

Recommend and help implement process improvements and automation opportunities

Create reports, dashboards, and visualizations to support data-driven decision-making

Required Qualifications & Skills

Strong analytical, critical thinking, and problem-solving skills

Excellent written and verbal communication skills, including technical and functional documentation

Ability to manage multiple initiatives, priorities, and deadlines effectively

High attention to detail and focus on quality

Strong organizational a

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 156721 while calling.

EOE Protected Veterans/Disability

Job #NLX286791690