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| Employer | Travelers Insurance Company |
| Location | Jackson, MS USA |
| Posted | October 24, 2025 |
Job Details
General Adjuster - BI
**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$106,300.00 - $175,400.00
**Target Openings**
1
**What Is the Opportunity?**
Under general supervision this job is responsible for handling and providing expertise in adjusting large, complex business property claims in excess of $100,000, including business interruption losses. Adjusting/co-adjusting large business insurance property claims while applying technical expertise and experience. This job does not manage others.
**What Will You Do?**
+ CLAIM HANDLING:
+ Adjusting/co-adjusting complex property claims with an anticipated exposure in excess of $100K.
+ Evaluating and investigating fraud and arson cases; directing/ managing investigations with experts.
+ Investigating facts of loss and coverage; evaluating and negotiating settlement of claim. Developing scope of building losses; writing repair estimates and directing scope of loss; securing agreed prices with contractors; evaluating losses and assess the types of experts needed.
+ Participating as storm team member to handle large storm/catastrophe loses.
+ Investigating, recognizing and developing subrogation and salvage recovery potential.
+ LEADERSHIP:
+ Conducting field office training sessions as requested.
+ Coordinating and supervising legal counsel for litigation management.
+ COMMUNICATIONS/INFLUENCE
+ Consulting on issues of coverage and damages.
+ Interacting with agents and brokers on a regional basis for customer service.
+ OTHER ACCOUNTABILITIES
+ Testifying as to findings in court as appropriate.Retaining and managing experts.
+ Other duties as assigned.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ This position requires the individual to access and inspect all areas of a building or structure which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds with a safety weight rating of up to 300 pounds (safety weight rating is the amount of weight the ladder can safely carry and includes weight of the individual and up to 16 pounds of standard equipment), walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelors degree preferred.
+ General knowledge of estimating system Xactimate preferred.
+ Customer Service experience preferred.
+ Advanced communication skills are required to understand, interpret and convey highly technical information to others.
+ Expert/mastery knowledge or skill level in claims.
+ Basic working knowledge/ skill level in accounting, administrative support, products, financial analysis, litigation, mathematics/statistics, and Excel, Word,
+ PowerPoint and business lines products.
+ Experience in adjusting complex business interruption losses, and proficiency in commercial property coverage evaluation is also needed.
+ Demonstrate creative problem solving and analytical skills.
+ Sense of urgency and ability to prioritize.
+ Candidate must be extremely organized and possess strong investigative skills.
+ Ability to plan and coordinate with other organizational units and resources.
**What is a Must Have?**
+ High School Diploma or GED required.
+ A minimum of 5 years of Personal Insurance or Business Insurance Property claim handling experience required.
+ Valid Driver's License required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$106,300.00 - $175,400.00
**Target Openings**
1
**What Is the Opportunity?**
Under general supervision this job is responsible for handling and providing expertise in adjusting large, complex business property claims in excess of $100,000, including business interruption losses. Adjusting/co-adjusting large business insurance property claims while applying technical expertise and experience. This job does not manage others.
**What Will You Do?**
+ CLAIM HANDLING:
+ Adjusting/co-adjusting complex property claims with an anticipated exposure in excess of $100K.
+ Evaluating and investigating fraud and arson cases; directing/ managing investigations with experts.
+ Investigating facts of loss and coverage; evaluating and negotiating settlement of claim. Developing scope of building losses; writing repair estimates and directing scope of loss; securing agreed prices with contractors; evaluating losses and assess the types of experts needed.
+ Participating as storm team member to handle large storm/catastrophe loses.
+ Investigating, recognizing and developing subrogation and salvage recovery potential.
+ LEADERSHIP:
+ Conducting field office training sessions as requested.
+ Coordinating and supervising legal counsel for litigation management.
+ COMMUNICATIONS/INFLUENCE
+ Consulting on issues of coverage and damages.
+ Interacting with agents and brokers on a regional basis for customer service.
+ OTHER ACCOUNTABILITIES
+ Testifying as to findings in court as appropriate.Retaining and managing experts.
+ Other duties as assigned.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ This position requires the individual to access and inspect all areas of a building or structure which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds with a safety weight rating of up to 300 pounds (safety weight rating is the amount of weight the ladder can safely carry and includes weight of the individual and up to 16 pounds of standard equipment), walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelors degree preferred.
+ General knowledge of estimating system Xactimate preferred.
+ Customer Service experience preferred.
+ Advanced communication skills are required to understand, interpret and convey highly technical information to others.
+ Expert/mastery knowledge or skill level in claims.
+ Basic working knowledge/ skill level in accounting, administrative support, products, financial analysis, litigation, mathematics/statistics, and Excel, Word,
+ PowerPoint and business lines products.
+ Experience in adjusting complex business interruption losses, and proficiency in commercial property coverage evaluation is also needed.
+ Demonstrate creative problem solving and analytical skills.
+ Sense of urgency and ability to prioritize.
+ Candidate must be extremely organized and possess strong investigative skills.
+ Ability to plan and coordinate with other organizational units and resources.
**What is a Must Have?**
+ High School Diploma or GED required.
+ A minimum of 5 years of Personal Insurance or Business Insurance Property claim handling experience required.
+ Valid Driver's License required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .
Job #NLX283516142