Job Details
Program Manager Psychiatric Residential Treatment Facility
Description
ESSENTIAL FUNCTIONS:
+ Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients.
+ Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
+ Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.
+ Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure.
+ Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
+ Responsible for an assigned caseload if applicable to the program.
+ Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
+ Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.
+ Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
+ Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.
+ Provide outreach services in area of clinical specialty, as needed.
+ Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Qualifications
Skills
Preferred
+ Safety Minded: Expert
+ Written Communication: Expert
+ Planning & Organizing: Expert
+ Leadership: Expert
+ Communication: Expert
+ Attention to Detail: Expert
Behaviors
Preferred
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Preferred
+ Bachelors or better in Psychology
Licenses & Certifications
Preferred
+ Lic Mental Health Cnslr
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
ESSENTIAL FUNCTIONS:
+ Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients.
+ Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
+ Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.
+ Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure.
+ Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
+ Responsible for an assigned caseload if applicable to the program.
+ Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
+ Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.
+ Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
+ Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.
+ Provide outreach services in area of clinical specialty, as needed.
+ Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Qualifications
Skills
Preferred
+ Safety Minded: Expert
+ Written Communication: Expert
+ Planning & Organizing: Expert
+ Leadership: Expert
+ Communication: Expert
+ Attention to Detail: Expert
Behaviors
Preferred
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Preferred
+ Bachelors or better in Psychology
Licenses & Certifications
Preferred
+ Lic Mental Health Cnslr
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job #NLX281444827