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| Employer | Techtronic Industries North America, Inc. |
| Location | Olive Branch, MS USA |
| Posted | July 29, 2025 |
Job Details
Manufacturing Engineer Manager
Mgr Mfg Engineering
**Job Description:**
**Manufacturing** **Engineering** **Manager -** **Returns**
**Location: Olive Branch, MS**
**_Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position at this ti_** **_me._**
_Milwaukee Tool's_ _Returns_ _experience is a customer expectation and a competitive advantage. The_ _Engineering_ _Manager's primary role is to create the culture,_ _team_ _,_ _systems,_ _and infrastructure_ _that_ _designs,_ _enables_ _,_ _and supports_ _all aspects of production and productivity in_ _R_ _eturns (RGA) and Service Operations_ _._
_Reporting to the_ _Sr Engineering Manager_ _and responsible for engineering in_ _the_ _Olive Branch, MS Returns operation_ _(_ _RGA_ _)_ _, this position is_ _a key member of Service Operations leadership_ _. The successful candidate will lead_ _a_ _team_ _in the Returns Dept_ _and will collaborate closely with_ _leaders_ _in both_ _Service Hubs_ _and at the corporate level_ _._ _This role will build?and continuously?develop?teams centered on?engineering expertise and with the depth necessary to support a fast-growing_ _Returns Dept (_ _RGA_ _)_ _._
Main Duties and Responsibilities
Culture, Environment, & Team Leadership
+ Build and maintain a culture anchored on Milwaukee's core values: Candid | Obsessed | Speed, Agility, and Urgency | Never Settle, Always Improving | Empowered leaders.
+ Create and maintain environments that are obsessed with providing world-class engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations.
+ Continually develop the Engineering teams themselves, increasing their skills as educators and professionals.
+ Participate in and ensure proper day-to-day leadership?of the engineering workforce.?
**Production Engineering**
+ Provide day to day support for production/returns operations. Lead or assist with problem solving to minimize downtime, maximize throughput, and ensure safety and quality.
+ Create and maintain documented work instructions for all plant operations. Collaborate closely with in-plant counterparts to implement new procedures as well as changes, revisions, and corrective actions.
+ Coordinate with IT to prioritize, test, and validate changes to shop management systems.
+ In partnership with in-plant Leadershipcreate and implement a robust 6S (5S+Safety) program.
+ Manage outlets for Products (ie. Liquidation, NAD, Donation, Scrap)
+ Partner with Marketing and other business units for new high-value outlets for returned products
+ Lead all large initiatives/projects that will impact Returns/Service Operations in Olive Branch, MS
**New Product Development**
+ Actively collaborate with in-plant and corporate counterparts to implement the Service new- product-development process ("Service VIGOR"). This includes:
+ Providing inputfrom concept through end of life on how tool design / features can improve Service.
+ Creating work instructions, guides, training videos, and other documentation.
+ Designing, testing, and procuring fixtures and tooling for return operations.
+ Assisting in-plant counterpartsin launching new products onto the floor.
+ Assist in defining outlets for when new products are returned.
**Quality**
+ Collaborate with Hub and Corporate Quality teams to integrate Quality into all processes
+ Provide Returns observations and recommendations during all KPI/Metricreviews.
+ Assist in implementing all Quality improvement changes to affected processes.
**Productivity**
+ Identify and lead day-to-day process improvement activities as well as major projects to increase productivity and cost effectiveness.
+ Quantify, track, and report the savings and improvements.
Education and Experience Requirements
+ Requires a Bachelor's degree in Mechanical, Industrial, or Electrical Engineering, Operations Management or Industrial Technology, or equivalent education/ work experience
+ Lean / Six Sigma certification or training is highly desired
+ 5+ years of experience in production-related engineering.
+ Experience with new product development and/or Design for Service is highly desired.
+ Experience in a Service repair environment is highly desired.
+ Experience in Returned Goods is desirable.
+ 3+ years of experience leading people is desirable.
+ Experience with enterprise-grade ERP systems.?
+ Expertise with?Oracle and/or KÖRBER is highly desired.?
+ Demonstrated success in:
+ Creating a high-performingengineering organization centered around a strong company culture.
+ high-change / high-growth environments.
+ Working cross-functionally with geographically distributed support functions and sister plants performing similar activities.
+ Solid communication skills, both written and verbal, are required
+ Proficiency with Microsoft Office products is required (Word, Excel, PowerPoint, Outlook, TEAMS)
+ Travel during initial training will be regular and frequent.
_Milwaukee Tool is an equal opportunity employer._
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.
**Job Description:**
**Manufacturing** **Engineering** **Manager -** **Returns**
**Location: Olive Branch, MS**
**_Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position at this ti_** **_me._**
_Milwaukee Tool's_ _Returns_ _experience is a customer expectation and a competitive advantage. The_ _Engineering_ _Manager's primary role is to create the culture,_ _team_ _,_ _systems,_ _and infrastructure_ _that_ _designs,_ _enables_ _,_ _and supports_ _all aspects of production and productivity in_ _R_ _eturns (RGA) and Service Operations_ _._
_Reporting to the_ _Sr Engineering Manager_ _and responsible for engineering in_ _the_ _Olive Branch, MS Returns operation_ _(_ _RGA_ _)_ _, this position is_ _a key member of Service Operations leadership_ _. The successful candidate will lead_ _a_ _team_ _in the Returns Dept_ _and will collaborate closely with_ _leaders_ _in both_ _Service Hubs_ _and at the corporate level_ _._ _This role will build?and continuously?develop?teams centered on?engineering expertise and with the depth necessary to support a fast-growing_ _Returns Dept (_ _RGA_ _)_ _._
Main Duties and Responsibilities
Culture, Environment, & Team Leadership
+ Build and maintain a culture anchored on Milwaukee's core values: Candid | Obsessed | Speed, Agility, and Urgency | Never Settle, Always Improving | Empowered leaders.
+ Create and maintain environments that are obsessed with providing world-class engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations.
+ Continually develop the Engineering teams themselves, increasing their skills as educators and professionals.
+ Participate in and ensure proper day-to-day leadership?of the engineering workforce.?
**Production Engineering**
+ Provide day to day support for production/returns operations. Lead or assist with problem solving to minimize downtime, maximize throughput, and ensure safety and quality.
+ Create and maintain documented work instructions for all plant operations. Collaborate closely with in-plant counterparts to implement new procedures as well as changes, revisions, and corrective actions.
+ Coordinate with IT to prioritize, test, and validate changes to shop management systems.
+ In partnership with in-plant Leadershipcreate and implement a robust 6S (5S+Safety) program.
+ Manage outlets for Products (ie. Liquidation, NAD, Donation, Scrap)
+ Partner with Marketing and other business units for new high-value outlets for returned products
+ Lead all large initiatives/projects that will impact Returns/Service Operations in Olive Branch, MS
**New Product Development**
+ Actively collaborate with in-plant and corporate counterparts to implement the Service new- product-development process ("Service VIGOR"). This includes:
+ Providing inputfrom concept through end of life on how tool design / features can improve Service.
+ Creating work instructions, guides, training videos, and other documentation.
+ Designing, testing, and procuring fixtures and tooling for return operations.
+ Assisting in-plant counterpartsin launching new products onto the floor.
+ Assist in defining outlets for when new products are returned.
**Quality**
+ Collaborate with Hub and Corporate Quality teams to integrate Quality into all processes
+ Provide Returns observations and recommendations during all KPI/Metricreviews.
+ Assist in implementing all Quality improvement changes to affected processes.
**Productivity**
+ Identify and lead day-to-day process improvement activities as well as major projects to increase productivity and cost effectiveness.
+ Quantify, track, and report the savings and improvements.
Education and Experience Requirements
+ Requires a Bachelor's degree in Mechanical, Industrial, or Electrical Engineering, Operations Management or Industrial Technology, or equivalent education/ work experience
+ Lean / Six Sigma certification or training is highly desired
+ 5+ years of experience in production-related engineering.
+ Experience with new product development and/or Design for Service is highly desired.
+ Experience in a Service repair environment is highly desired.
+ Experience in Returned Goods is desirable.
+ 3+ years of experience leading people is desirable.
+ Experience with enterprise-grade ERP systems.?
+ Expertise with?Oracle and/or KÖRBER is highly desired.?
+ Demonstrated success in:
+ Creating a high-performingengineering organization centered around a strong company culture.
+ high-change / high-growth environments.
+ Working cross-functionally with geographically distributed support functions and sister plants performing similar activities.
+ Solid communication skills, both written and verbal, are required
+ Proficiency with Microsoft Office products is required (Word, Excel, PowerPoint, Outlook, TEAMS)
+ Travel during initial training will be regular and frequent.
_Milwaukee Tool is an equal opportunity employer._
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.
Job #NLX279579743