**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Provide technical direction in the creation, delivery and integration of multiple and moderately complex software solutions. May translate business requirements into specific designs and/or participate in the design, evaluation and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with architectural direction.
**The Main Responsibilities**
+ Champion the methodology by demonstrating ownership of all aspects of the development lifecycle
+ Support and own all areas of responsibility
+ Consistently mentor others in the production of all artifacts
+ Influence the work of others in order to drive medium and large projects to successful completion through effective project management, customer interaction, and IT coordination
+ Effectively estimate the time it will take to perform tasks and influence the team's work to be completed within those timeframes
+ Mentor others in the business processes implemented in the team's applications in order to provide resolution to support problems
+ Effectively categorize support problems and respond with the appropriate level of urgency
**What We Look For in a Candidate**
+ 10+ years of experience with Bachelor's Degree
+ 8+ years of experience with Master's Degree
+ Lead design and configuration of SAP BRIM FICA, focusing on Collections Management, dunning, interest calculation, and payment processing.
+ Develop and optimize collection strategies, segmentation, promise-to-pay workflows, and write-off rules.
+ Configure and manage payment lots, return lots, clearing, and open/residual item handling.
+ Integrate FICA with payment providers (gateways, credit cards, wallets) and ensure secure processing.
+ Use BRF+ to build and manage rules, decision tables, and automate workflows across BRIM.
+ Oversee mass processing activities (dunning, correspondence, adjustments) for high-volume telecom environments.
+ Collaborate with AR, Billing (CI), Treasury, and other business units to streamline receivables and revenue flows.
+ Support legacy invoice loading through Convergent Invoicing and monitor CI/CC integration touchpoints.
+ Customize and extend Fiori applications to enhance usability and operational efficiency.
+ Define and support RESTful API integrations using Swagger/OpenAPI standards.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
\#GSS
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)
+ Bonus Structure
Requisition #: 338851
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
07/22/2025
Job #NLX278997952