Job Details
Associate Representative - Inside Sales
As an Associate Representative - Inside Sales, you will?interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.
**Responsibilities:**
+ Obtain?orders?through?email?and?telephone?calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.??
+ Increase orders by suggesting related items, explaining features, and checks customer's buying history.?
+ With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.?
+ Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.?
+ Review open customer order reports and act on open items, including those items that may be at risk in meeting customer's promised delivery date.??
+ Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.?
+ Report industry trends, competitive pricing and customer feedback to management.?
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's degree preferred.
+ Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
+ Familiar with Microsoft Office, and ability to perform basic computer skills
+ Ability to perform multiple tasks simultaneously
+ Ability to work in a team environment
+ Ability to communicate clearly, both verbally and in written form
+ Attention to detail
+ Ability to prospect and market concepts to existing and potentially new accounts
+ Ability to act and solve routine or standard problems
+ Ability to identify and define problems and possible solutions independently; chooses among existing solutions
+ Ability to work independently with supervision
+ Ability to travel up to 25%
**Responsibilities:**
+ Obtain?orders?through?email?and?telephone?calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.??
+ Increase orders by suggesting related items, explaining features, and checks customer's buying history.?
+ With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.?
+ Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.?
+ Review open customer order reports and act on open items, including those items that may be at risk in meeting customer's promised delivery date.??
+ Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.?
+ Report industry trends, competitive pricing and customer feedback to management.?
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's degree preferred.
+ Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
+ Familiar with Microsoft Office, and ability to perform basic computer skills
+ Ability to perform multiple tasks simultaneously
+ Ability to work in a team environment
+ Ability to communicate clearly, both verbally and in written form
+ Attention to detail
+ Ability to prospect and market concepts to existing and potentially new accounts
+ Ability to act and solve routine or standard problems
+ Ability to identify and define problems and possible solutions independently; chooses among existing solutions
+ Ability to work independently with supervision
+ Ability to travel up to 25%
Job #NLX277576859