Job Details
Senior AI Solution Consultant, Clinical
Senior AI Solution Consultant, Clinical
Company: Citeline
Location: Remote, United States
Date Posted: Sep 16, 2025
Employment Type: Full Time
Job ID: R-1147
**Description**
**About NORSTELLA:**
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker-and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline - accelerate the drug development cycle
- Evaluate - bring the right drugs to market
- MMIT - identify barrier to patient access
- Panalgo - turn data into insight faster
- The Dedham Group - think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
**Citeline:**
Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world's leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.
**The Role:**
Our global teams of analysts, journalists and consultants keep their fingers on the pulse of the pharmaceutical, biomedical and MedTech industries, covering it all with expert insights: key diseases, clinical trials, drug R&D and approvals, market forecasts and more.
You'll join a high-performing team, with high expectations and excellent opportunities for career growth and advancements. We are looking for a Solution Consultant professional who can excel in and add expertise to a team in accelerating AI solutions across clinical trial strategy, planning and execution.
This role is for you if you are versatile, adaptive, and eager to learn and grow your career by applying AI across within the clinical trial planning, feasibility, and recruitment space, helping clients meet their business goals leveraging Citeline's evolving suite of solutions and services. You have subject matter expertise with life sciences knowledge and practical applications of AI in the space experience. You'll work collaboratively with Sales and Implementation to deliver value to clients through innovative AI enabled solutions focused on accelerating the success of clinical trials and bringing critical new treatment options to patients that need them.
Thisrole will partner closely with sales, implementation, and product to identify and qualify sponsor's business/technical needs and the opportunity for AI applications. You're responsible for communicating how Citeline's AI enabled solutions provide benefit to those needs and must understand the customer requirements. Doing this you will have a firm understanding of Citeline Clinical AI enabled suite of solutions which deliver support across Real World Data (RWD) custom use-case solutions, protocol, feasibility, and recruitment.
**Responsibilities:**
- Responsible for providing subject matter expertise on client calls to demonstrate the value of our Clinical Solutions combining platform, AI analytics, services and Real World Data (RWD) offerings to support use cases across the clinical lifecycle including clinical trial planning, feasibility, and patient engagement and recruitment.
- Bring technical and business credibility to AI conversations with clients, translating complex AI concepts into clear, value-driven narratives aligned to clinical trial objectives.
- Identify and qualify AI use cases across clinical trial planning, feasibility, and recruitment, collaborating with Product to rapidly validate and formalize them into the roadmap.
- Provide AI solutioning support on strategic customer engagements to develop custom instances and bespoke solutions, leveraging Citeline data assets, AI models, products and service offerings.
- Act as a subject matter expert in Citeline's AI solutions, including understanding the data powering them, development methodologies, and validation processes.
- Lead client discovery sessions to uncover unmet needs and propose AI-enabled solutions that accelerate trial timelines and improve patient engagement.
- Collaborate with cross-functional teams to pilot and refine AI solutions, ensuring clinical relevance, technical feasibility, and measurable impact.
- Collaborate with and support dedicated Sales teams across all account segments (new logos, existing accounts small biotech through large pharma)
- Accountable for attributing deals towards the team's sales targets as set forth by the business
- Independently manage a solution/technical qualification with a compelling proposal slide creation that results in new business
- Responsible for creating and presenting analysis of Citeline Connect solution to customers as part of the consultative sale/value analysis.
- Support additional pre-sales activities needed to support Sales including building business cases and executive summaries, presenting use case and therapy area relevant case studies collaborate with sales on pricing and negotiations, understanding and convey project implementation activities and timelines, creating and delivering proposals and contracts
- Partner with internal stakeholders such as Citeline's Product Management and Sales teams to share feedback from client interactions and strive for continuous improvements in Citeline's AI offering to BioPharma
- Manage the coordination internally with the implementation team for pre sales scoping & for Request for Information (RFI) & Request for Proposals (RFP)
- Be able to test new clinical offerings with several potential clients and share feedback to internal stakeholders to drive innovation and ensure product market fit in highly complex selling situations
- Utilize Citeline's Salesforce CRM system to document all pre-sales support activities
**Qualifications:**
- 5+ years experience in working in clinical trial relevant business either CRO, trial recruitment, consulting, or within a biopharmaceutical company
- A passion for healthcare, life sciences, data / analytics, AI and technology
- Proven experience identifying AI use cases in clinical or life sciences settings and supporting them through to proof-of-concept or pilot stage.
- Strong understanding of data science principles, including machine learning, natural language processing, and predictive analytics, with the ability to translate these into business value.
- Hands-on experience working with AI-powered platforms or tools in a healthcare or clinical trial context.
- Ability to critically assess AI model performance, data quality, and validation approaches to ensure clinical and regulatory robustness.
- Track record of collaborating with product and engineering teams to shape AI solution development based on client needs and market trends.
- Working knowledge of the global Pharmaceutical industry in particular Clinical Trial Recruitment
- Highly competent from a technical perspective with a strong track record for demonstrating and presenting solutions to clinical operations and similar clients at Pharmaceutical & Biotech customers
- Experience collaborating with commercial team and other key internal departments
- Able to successfully engage senior stakeholders, confidently and credibly
- Have an inquisitive mindset, eager to learn the Pharma industry and our products, while keeping abreast of the AI development, in order to have credible, insightful conversations with our prospective clients.
- Ability to articulate complex solutions in a simple and coherent manner
- Powerful verbal and written communication and experienced with customer-facing presentations
- Passionate, positive and enthusiastic
- Customer-oriented and results-driven
- Willing to travel as needed
**Location: US Remote**
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $130,000 to $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Company: Citeline
Location: Remote, United States
Date Posted: Sep 16, 2025
Employment Type: Full Time
Job ID: R-1147
**Description**
**About NORSTELLA:**
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker-and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline - accelerate the drug development cycle
- Evaluate - bring the right drugs to market
- MMIT - identify barrier to patient access
- Panalgo - turn data into insight faster
- The Dedham Group - think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
**Citeline:**
Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world's leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.
**The Role:**
Our global teams of analysts, journalists and consultants keep their fingers on the pulse of the pharmaceutical, biomedical and MedTech industries, covering it all with expert insights: key diseases, clinical trials, drug R&D and approvals, market forecasts and more.
You'll join a high-performing team, with high expectations and excellent opportunities for career growth and advancements. We are looking for a Solution Consultant professional who can excel in and add expertise to a team in accelerating AI solutions across clinical trial strategy, planning and execution.
This role is for you if you are versatile, adaptive, and eager to learn and grow your career by applying AI across within the clinical trial planning, feasibility, and recruitment space, helping clients meet their business goals leveraging Citeline's evolving suite of solutions and services. You have subject matter expertise with life sciences knowledge and practical applications of AI in the space experience. You'll work collaboratively with Sales and Implementation to deliver value to clients through innovative AI enabled solutions focused on accelerating the success of clinical trials and bringing critical new treatment options to patients that need them.
Thisrole will partner closely with sales, implementation, and product to identify and qualify sponsor's business/technical needs and the opportunity for AI applications. You're responsible for communicating how Citeline's AI enabled solutions provide benefit to those needs and must understand the customer requirements. Doing this you will have a firm understanding of Citeline Clinical AI enabled suite of solutions which deliver support across Real World Data (RWD) custom use-case solutions, protocol, feasibility, and recruitment.
**Responsibilities:**
- Responsible for providing subject matter expertise on client calls to demonstrate the value of our Clinical Solutions combining platform, AI analytics, services and Real World Data (RWD) offerings to support use cases across the clinical lifecycle including clinical trial planning, feasibility, and patient engagement and recruitment.
- Bring technical and business credibility to AI conversations with clients, translating complex AI concepts into clear, value-driven narratives aligned to clinical trial objectives.
- Identify and qualify AI use cases across clinical trial planning, feasibility, and recruitment, collaborating with Product to rapidly validate and formalize them into the roadmap.
- Provide AI solutioning support on strategic customer engagements to develop custom instances and bespoke solutions, leveraging Citeline data assets, AI models, products and service offerings.
- Act as a subject matter expert in Citeline's AI solutions, including understanding the data powering them, development methodologies, and validation processes.
- Lead client discovery sessions to uncover unmet needs and propose AI-enabled solutions that accelerate trial timelines and improve patient engagement.
- Collaborate with cross-functional teams to pilot and refine AI solutions, ensuring clinical relevance, technical feasibility, and measurable impact.
- Collaborate with and support dedicated Sales teams across all account segments (new logos, existing accounts small biotech through large pharma)
- Accountable for attributing deals towards the team's sales targets as set forth by the business
- Independently manage a solution/technical qualification with a compelling proposal slide creation that results in new business
- Responsible for creating and presenting analysis of Citeline Connect solution to customers as part of the consultative sale/value analysis.
- Support additional pre-sales activities needed to support Sales including building business cases and executive summaries, presenting use case and therapy area relevant case studies collaborate with sales on pricing and negotiations, understanding and convey project implementation activities and timelines, creating and delivering proposals and contracts
- Partner with internal stakeholders such as Citeline's Product Management and Sales teams to share feedback from client interactions and strive for continuous improvements in Citeline's AI offering to BioPharma
- Manage the coordination internally with the implementation team for pre sales scoping & for Request for Information (RFI) & Request for Proposals (RFP)
- Be able to test new clinical offerings with several potential clients and share feedback to internal stakeholders to drive innovation and ensure product market fit in highly complex selling situations
- Utilize Citeline's Salesforce CRM system to document all pre-sales support activities
**Qualifications:**
- 5+ years experience in working in clinical trial relevant business either CRO, trial recruitment, consulting, or within a biopharmaceutical company
- A passion for healthcare, life sciences, data / analytics, AI and technology
- Proven experience identifying AI use cases in clinical or life sciences settings and supporting them through to proof-of-concept or pilot stage.
- Strong understanding of data science principles, including machine learning, natural language processing, and predictive analytics, with the ability to translate these into business value.
- Hands-on experience working with AI-powered platforms or tools in a healthcare or clinical trial context.
- Ability to critically assess AI model performance, data quality, and validation approaches to ensure clinical and regulatory robustness.
- Track record of collaborating with product and engineering teams to shape AI solution development based on client needs and market trends.
- Working knowledge of the global Pharmaceutical industry in particular Clinical Trial Recruitment
- Highly competent from a technical perspective with a strong track record for demonstrating and presenting solutions to clinical operations and similar clients at Pharmaceutical & Biotech customers
- Experience collaborating with commercial team and other key internal departments
- Able to successfully engage senior stakeholders, confidently and credibly
- Have an inquisitive mindset, eager to learn the Pharma industry and our products, while keeping abreast of the AI development, in order to have credible, insightful conversations with our prospective clients.
- Ability to articulate complex solutions in a simple and coherent manner
- Powerful verbal and written communication and experienced with customer-facing presentations
- Passionate, positive and enthusiastic
- Customer-oriented and results-driven
- Willing to travel as needed
**Location: US Remote**
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $130,000 to $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Job #NLX275965582