Job Details
Principal Software Engineer, Site Reliability Engineering
**Job Description**
**The Role**
The rapid adoption of advanced software in modern vehicles is transforming the automotive industry, introducing increasingly complex, large-scale distributed systems that must operate with exceptional reliability, performance, and security.
As a **Software Engineer, Site Reliability Engineering (SRE)** at General Motors, you will be part of a team that applies **software engineering principles to reliability and operations** . The team designs and builds systems that scale sustainably by embedding reliability into the software itself-through automation, observability, and resilient architecture-rather than relying on manual operations.
SREs at GM operate as **production-focused software engineers** , partnering closely with product and platform teams to design, build, and operate services in production. This role emphasizes **code ownership, systems design, and engineering for reliability** , with a strong focus on automation, observability, and shared responsibility for services in production.
This is a **hands-on Individual Contributor (IC) role** . As a Software Engineer on the SRE team, you will design and implement software solutions that improve the reliability, efficiency, and performance of our services. You will write and maintain production-quality code, build automation and tooling, participate in incident response, and drive long-term improvements across our infrastructure. The expectation is sustained technical depth and active engagement across the full lifecycle of systems-from design and implementation to operation and continuous improvement.
**What You'll Do**
+ Design and build software, tools, and frameworks that improve system reliability, scalability, and operational efficiency.
+ Apply established reliability patterns (e.g., graceful degradation, retries, backoff, circuit breaking) in production systems.
+ Develop automation to eliminate manual operational work, including deployment tooling, self-service platforms, and remediation workflows.
+ Improve developer experience by building reusable reliability tooling and abstractions.
+ Design, implement, and evolve observability systems (metrics, logs, traces) that enable deep visibility into system behavior.
+ Enable proactive detection, faster diagnosis, and effective resolution of production issues.
+ Participate in an on-call rotation to diagnose and resolve production incidents.
+ Lead technical mitigation efforts during incidents and ensure rapid restoration of service.
+ Partner with software development teams to ensure systems are designed for reliability from the outset.
+ Practice shared ownership of production services, reinforcing a **"you build it, you run it"** culture.
+ Define, implement, and manage SLIs, SLOs, and SLAs to align reliability targets with business priorities.
+ Use data to guide trade-offs between feature velocity, reliability, and operational risk.
+ Lead and contribute to post-incident reviews with a strong focus on engineering outcomes.
+ Drive systemic improvements that prevent recurrence and improve long-term system health.
+ Evaluate system performance and architecture to identify optimizations that reduce infrastructure costs while maintaining or improving reliability.
**Your Skills & Abilities (Required Qualifications)**
+ Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
+ Proficiency in at least one programming language (e.g., Python, Go, Java) with experience building and maintaining production-quality systems.
+ Strong understanding of operating systems, networking, distributed systems, databases, and storage systems.
+ Deep understanding of how software executes on hardware, including algorithms, data structures, memory, and CPU utilization, with the ability to optimize and troubleshoot performance issues.
+ Hands-on experience managing production systems, responding to incidents, performing root cause analysis, and mitigating complex failures.
+ Demonstrated experience building automation, CI/CD pipelines, deployment systems, or configuration management solutions.
+ Ability to clearly communicate technical concepts across engineering and non-engineering stakeholders, with a strong sense of shared ownership.
**What Will Give You A Competitive Edge (Preferred Qualifications)**
+ Experience with cloud platforms (AWS, GCP, Azure).
+ Experience with containerization and orchestration platforms such as Kubernetes.
+ Proven experience designing, building, or operating large-scale distributed systems.
+ Prior experience running Java-based systems in production
_Compensation_ : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The salary range for this roleis $201,600 - $381,700 base salary.The actual basesalarya successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentivepayprogram offers payouts based on company performance, job level, and individual performance.
_Benefits:_
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuitionassistanceprograms, employeeassistanceprogram, GM vehicle discounts and more.
\#LI-KL2
This job may be eligible for relocation benefits.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (https://search-careers.gm.com/en/working-at-gm/)**
**Our Culture**
**How we hire??????? (https://search-careers.gm.com/en/how-we-hire/)**
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**The Role**
The rapid adoption of advanced software in modern vehicles is transforming the automotive industry, introducing increasingly complex, large-scale distributed systems that must operate with exceptional reliability, performance, and security.
As a **Software Engineer, Site Reliability Engineering (SRE)** at General Motors, you will be part of a team that applies **software engineering principles to reliability and operations** . The team designs and builds systems that scale sustainably by embedding reliability into the software itself-through automation, observability, and resilient architecture-rather than relying on manual operations.
SREs at GM operate as **production-focused software engineers** , partnering closely with product and platform teams to design, build, and operate services in production. This role emphasizes **code ownership, systems design, and engineering for reliability** , with a strong focus on automation, observability, and shared responsibility for services in production.
This is a **hands-on Individual Contributor (IC) role** . As a Software Engineer on the SRE team, you will design and implement software solutions that improve the reliability, efficiency, and performance of our services. You will write and maintain production-quality code, build automation and tooling, participate in incident response, and drive long-term improvements across our infrastructure. The expectation is sustained technical depth and active engagement across the full lifecycle of systems-from design and implementation to operation and continuous improvement.
**What You'll Do**
+ Design and build software, tools, and frameworks that improve system reliability, scalability, and operational efficiency.
+ Apply established reliability patterns (e.g., graceful degradation, retries, backoff, circuit breaking) in production systems.
+ Develop automation to eliminate manual operational work, including deployment tooling, self-service platforms, and remediation workflows.
+ Improve developer experience by building reusable reliability tooling and abstractions.
+ Design, implement, and evolve observability systems (metrics, logs, traces) that enable deep visibility into system behavior.
+ Enable proactive detection, faster diagnosis, and effective resolution of production issues.
+ Participate in an on-call rotation to diagnose and resolve production incidents.
+ Lead technical mitigation efforts during incidents and ensure rapid restoration of service.
+ Partner with software development teams to ensure systems are designed for reliability from the outset.
+ Practice shared ownership of production services, reinforcing a **"you build it, you run it"** culture.
+ Define, implement, and manage SLIs, SLOs, and SLAs to align reliability targets with business priorities.
+ Use data to guide trade-offs between feature velocity, reliability, and operational risk.
+ Lead and contribute to post-incident reviews with a strong focus on engineering outcomes.
+ Drive systemic improvements that prevent recurrence and improve long-term system health.
+ Evaluate system performance and architecture to identify optimizations that reduce infrastructure costs while maintaining or improving reliability.
**Your Skills & Abilities (Required Qualifications)**
+ Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
+ Proficiency in at least one programming language (e.g., Python, Go, Java) with experience building and maintaining production-quality systems.
+ Strong understanding of operating systems, networking, distributed systems, databases, and storage systems.
+ Deep understanding of how software executes on hardware, including algorithms, data structures, memory, and CPU utilization, with the ability to optimize and troubleshoot performance issues.
+ Hands-on experience managing production systems, responding to incidents, performing root cause analysis, and mitigating complex failures.
+ Demonstrated experience building automation, CI/CD pipelines, deployment systems, or configuration management solutions.
+ Ability to clearly communicate technical concepts across engineering and non-engineering stakeholders, with a strong sense of shared ownership.
**What Will Give You A Competitive Edge (Preferred Qualifications)**
+ Experience with cloud platforms (AWS, GCP, Azure).
+ Experience with containerization and orchestration platforms such as Kubernetes.
+ Proven experience designing, building, or operating large-scale distributed systems.
+ Prior experience running Java-based systems in production
_Compensation_ : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The salary range for this roleis $201,600 - $381,700 base salary.The actual basesalarya successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentivepayprogram offers payouts based on company performance, job level, and individual performance.
_Benefits:_
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuitionassistanceprograms, employeeassistanceprogram, GM vehicle discounts and more.
\#LI-KL2
This job may be eligible for relocation benefits.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (https://search-careers.gm.com/en/working-at-gm/)**
**Our Culture**
**How we hire??????? (https://search-careers.gm.com/en/how-we-hire/)**
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Job #NLX269367031