Circle K Stores, Inc.

Job Description

STORE MANAGER in TRAINING (MIT)

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 130,000 people in over 16,000 stores and 26 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.

We offer Premium Pay and a Quarterly Bonus Program!

As a Store Manager in training, you will be a great fit if you thrive:

• Leading the activities of full and part-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s)


• Recruiting, hiring, and training positive, enthusiastic employees ensuring excellent customer service and experience.


• Developing, managing, and assigning tasks appropriately to ensure that sites are clean, stocked, organized, and maintained based on Circle K standards.


• Maintaining a professional and supportive environment for store teams and leadership.


• Scheduling employees within Circle K guidelines maximizing the customer experience and maintaining excellent store presentation.


• Implementing anti-discriminatory related management skills while hiring, training, counseling and motivating your team to success.

Site Relationships

• Develop positive and professional relationships with all vendors.


• Promote excellent customer service and resolve customer issued in a timely and professional manner.


• Promote and ensure a safe, positive public image within the communities we serve.


• Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this includes 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins.


• Trains all employees ensuring that customer service, store image and marketing execution meet Company standards. 


• Train all employees in safety procedures and promote safety awareness.


• Mentors and trains all employees on cash awareness and expectations to help reduce risk to Circle K and the Business Unit.


• Ensure employees complete all required training in a timely manner.

Training and Development

• Prepare verbal and written performance appraisals for all staff ensuring performance evaluations are specific, measurable, attainable, relevant and timely.


• Provide training for all employees ensuring that customer service, site image and marketing execution meet the Circle K standards.


• Train all employees in safety procedures and promote safety awareness.

Communication

• Develop a communications plan to ensure that all employees receive proper communication in a timely manner.


• Establish periodic meetings with all site employees and the Market Manager to ensure effective communication with all Circle K policies, guidelines and updates.

Organizing and Planning

• Evaluate and develop specific action plans to address the needs of the site to reach the desired objectives.


• Organize and maintain all site files and manuals.


• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.


• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.


• Ensure that all required employment-related posters and signs are in a place that is easily accessible to all employees.

Minimum Qualifications

• High School diploma or GED preferred.


• Experience in retail sales preferred.


• Experience in performing the essential duties, responsibilities and working in the conditions described below.


• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.


• Ability to supervise and manage the functions listed in the CSR and ASM job description.


• Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.


• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.


• Ability to communicate (orally and in writing) in English.


• Perform other duties as assigned or delegated by his/her supervisor.

Working Conditions

• Performs approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.


• Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.


• Be exposed to occasional noise.


• Work with a minimum of direction and supervision.


• At all times I work as an effective manager, supervisor and leader.

NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or with consent by the employee.

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the ADA and certain state or local laws if it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Job #652593