The opportunity

 

Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.

In this highly visible role, you'll guide endtoend IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You'll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.

You'll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.

This is a fulltime, onsite role based at the factory you're assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

 

How you'll make an impact

 

Lead IT service delivery for assigned factory sites

 

Serve as the primary IT escalation point for the business

 

Ensure effective ticket management, triage, and resolution

 

Deliver and support onsite IT infrastructure and applications

 

Oversee local IT governance, security, and cybersecurity response

 

Manage IT demand intake and prioritize business requirements

 

Lead IT build and improvement projects at site level

 

Coordinate IT vendors and global delivery teams

 

Plan and control site IT budget and costs

 

Enable secure machine and network connectivity

 

Your background

 

Bachelor's degree in Computer Science, Engineering, or equivalent experience

 

5+ years of experience in Information Technology

 

2+ years in an IT leadership or management role

 

Experience supporting manufacturing or industrial environments

 

Project management experience for complex initiatives

 

Strong communication skills in English; additional local language skills valued

Tools

 

MS Office products including Excel, Word, SharePoint, Teams, and Outlook

 

ServiceNow (SNOW) Enterprise IT Management Platform

 

Microsoft DevOps and Microsoft Azure

 

SAP S/4HANA

 

Information, Data & Analytics, and Business Intelligence solutions

 

More about us

 

Be part of Hitachi Energy, a global leader accelerating the energy transition

 

Grow your career through international collaboration and development programs

 

Work in a purposedriven organization committed to innovation and sustainability

 

What We Offer

 

Comprehensive Health Coverage - Medical, dental, vision, and prescription plans

 

Retirement Savings - 401(k) with company match and additional contributions

 

Paid Time Off - Flexible PTO, paid holidays

 

Professional Growth - Tuition reimbursement and continuous learning programs

 

Family Support - Parental leave, adoption assistance, and fertility benefits

 

 

Apply now

Current employees apply here

 

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.