Job Requisition ID:

R00049140

Job Category:

Clerical and Customer Service

Organization:

SOM-Preventive Medicine-Operations

Location/s:

Main Campus Jackson

Job Title:

Student & Employee Health Specialist - Full-Time

Job Summary:

To provide supervision and support to the Specialist staff of Student and Employee Health. To lead the Specialist team and to liaise between them and departmental leadership. To provide specialized support to Medical/Clinical Director inside the unit. Works to create a team environment to ensure coverage of all relevant tasks as well as lead the team to provide exceptional customer service. Follows relevant guidelines and assists the entire Student and Employee Health team toward unit and departmental goals. Manages time and scheduling of the Specialist team.

Education & Experience

Education and Experience Required:

 

Degree (Associate's or Bachelor's)

 

Licenses, certificates or registration: 

 

N/A

 

Preferred Qualifications:

 

Certified Medical Assistant or LPN credential preferred

 

Knowledge, Skills & Abilities

Ability to understand and implement departmental policies and procedures. Verbal and written communication skills. Excellent customer service skills. Interpersonal skills to effectively interact with team members and department heads. Knowledge and understanding of typical computer systems, tools and programs. Ability to work in a team environment and to promote a team-based positive culture.

 

Responsibilities:

 

Orders, inventories, and maintains unit supplies; collects and distributes supplies and communicates with staff, department, and others in the institution.  Assures all have a general understanding of budget climate and with mindful of cost-effectiveness. May participate in budget process including notification of medication or supply pricing changes and suggest improvements or efficiencies to leadership in any capacity.

Acts as liaison between unit/departmental leadership and Student and Employee Health staff team on matters of day-to-day operations as well as regulatory and policy changes from the departmental, University, and broader level as applicable.

Supervises Student and Employee Health Specialist I team. Manages time and schedules for these employees.

Leads quality improvement efforts for Student and Employee Health Specialist team and SEH unit along with the Surveillance Officer

Acts as backup for Student and Employee Health Specialist team and is cross-trained on duties.

Manage procurement process for unit to include contracting and other processes for procurement.

Run staff related meetings to include taking minutes, building agendas with leadership, bringing up staff concerns or those related to the unit as a whole.

Produce or maintain reporting as necessary in Agility, Workday, or other related processes.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.

Physical and Environmental Demands

 

Requires occasional activities subject to significant volume changes of a seasonal/clinical nature, constant sitting, frequent standing, occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

 

Time Type:

Full time

FLSA Designation/Job Exempt:

No

Pay Class:

Hourly

FTE %:

100

Work Shift:

Day