Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact - from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The Career Advisor supports students and alumni through career exploration, professional development, and job search strategies in an evolving workforce landscape. You will support a diverse, online population through their unique professional journeys, embodying our belief that each learner is unique and can be successful. Working in a distributed, technology-enabled environment, you will collaborate with career services and student experience team members to contribute to the success of learners and these programs. You will report directly to our Career Advising Team Lead. This is a remote position. #LI-Remote.

What you'll do:

 

You will uphold SNHU's Mission, Vision, Core Values and Core Skills in all interactions

 

You will adhere to policies within University Catalog and Employee Handbook

 

You will help us build meaningful relationships with learners from diverse backgrounds, meeting them wherever they are in their career development journey

 

You will provide substantial phone-based career advising through response to incoming calls and conducting scheduled phone appointments

 

You will help us deliver personalized, timely career coaching that balances immediate needs with future-focused professional development

 

You will help us guide learners in exploring strengths and interests to align with degree programs and career goals

 

You will provide strategic guidance on professional documents, interview preparation, networking, and salary negotiation

 

You will support learners with empathy and patience to meet them where they are in the professional process

 

You will work across university departments to create holistic support systems for learners

 

You will document interactions thoroughly to ensure consistent support across the department

 

You will develop expertise in specific industries while maintaining versatility across different career fields

 

You will use performance metrics and feedback to refine your approach to improve learner experience and success.

 

You will adapt to evolving career technologies and workforce trends to keep guidance relevant

 

You will conduct independent research to provide students with current career advice and industry insights

 

You will balance scheduled appointments, responsive support, and proactive outreach

 

You will use technology (Microsoft Teams, Outlook, Salesforce/CRM) to support remote work (while maintaining FERPA compliance)

 

You will work a set schedule including one evening per week with opportunities for flexible scheduling options

 

What we're looking for:

 

Bachelor's degree and 1+ years of experience in career advising, counseling, human resources, or recruiting.

 

Experience with computer applications - must demonstrate proficiency in Word, Excel (can maintain complex spreadsheets) and databases.

 

Experience with professional social media platforms (updating LinkedIn profiles).

 

Experience working with special employment needs for a variety of populations.

Work Schedule:

Monday through Friday: four day time and one evening time scheduled as the business needs dictate.

Typical Scheduled hours are 8 AM - 4:30 PM your time zone; evening shift 11:30 - 8 PM your time zone

General business hours are:

Monday - Thursday 8 AM - 8 PM ET; Friday 8 AM - 6:30 PM ET

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

CompensationThe annual pay range for this position is $39,913.00 - $63,870.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $44,103.00 - $59,668.00.

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

 

High-quality, low-deductible medical insurance

 

Low to no-cost dental and vision plans

 

5 weeks of paid time off (plus almost a dozen paid holidays)

 

Employer-funded retirement

 

Free tuition program

 

Parental leave

 

Mental health and wellbeing resources

 

Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.

Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.