Benefits Coordinator
Healthcare Workforce Academy | Full-Time | Monday - Friday (8:00 AM - 5:00 PM) |
3401 Bienville Blvd
Ocean Springs, Mississippi, 39564
United States

Position Overview:
The SRHS Benefits Coordinator supports the benefit and compensation administrator and the programs outlined in both of those areas at Singing River Health System. They assist or manage, as directed, the development, implementation, maintenance, and improvement of employee benefit programs, retirement programs, and payroll administration. They build effective relationships with employees; serve as the liaison between employees and benefits providers as directed by their supervising manager; provide customer service by explaining benefits, addressing complex issues, and assisting with matters involving sensitive employee information. The Benefits Coordinator acts as a direct contact with insurers, vendors, and brokers for service issues, problem resolution, and technical support. They assist with the establishment and maintenance of policies, procedures, processes, scheduling, and reporting for the administration of SRHS benefits, retirement, and payroll. All duties are expected to be performed in accordance with Singing River Health System procedures and policies, accreditation organizations, and governing guidance and publications for health care employees.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:
High school diploma required. Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred; or an equivalent combination of directly related experience.

License:
N/A

Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience:
Two (2) years of experience in health benefits, payroll, retirement programs, or other employee benefit programs preferred.

Reports to:
Total Rewards Manager

Supervises:
None

Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and travel to another facility within the SRHS service area. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods without experiencing undue fatigue. Must be able to work flexible hours.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high-stress levels. Must demonstrate the ability to work under pressure and meet deadlines.

Attention to detail and the ability to multi-task in complex situations are required. Must have strong analytical and interpersonal skills.

Must demonstrate working knowledge of federal and state legal and tax considerations including retirement plans, HIPAA, COBRA, Healthcare Reform, and other regulatory matters.

Special Demands:
The Benefits Coordinator must possess superior customer service skills and professional etiquette. The role requires advanced knowledge and proficiency in computers and office technology (such as telephone and fax), along with advanced skills in Microsoft Outlook, Word, Excel, and PowerPoint. Intermediate knowledge of Microsoft Access is preferred. The position requires the ability to work independently, adapt to workload demands, set priorities, and establish and achieve goals. Strong organizational, planning, and professional writing skills are essential.

This role also requires travel throughout the SRHS service area; employees must provide their own transportation.

Job #637101