Relationship Banker - Branch Manager II
Location

US-MS-Jackson



Job ID 
2025-18763  

Category 
Branch Banking  

Type 
Regular Full-Time  

Job Grade 
11  

FLSA Status 
Exempt  

Working Hours 
8-5  

 Job Location: Company  
Fondren - 10091
Overview



To be responsible for the overall management of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities.




Responsibilities



Lead (or potentially assist in leading) the branch's efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank's current focus, campaign, or needs.
Conduct sales calls and customer meetings
Take and process loan applications, interview applicants, and clear exceptions and past dues. Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes
Ensure marketing materials and personnel in the branch comply with current regulations and policies
Steer branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses
Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability
Interview prospective employees
Mentor, train, coach, and manage branch personnel for day-to-day activities, along with their team member's individual growth/improvement
Manage, among other things: scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting along with other typical management duties and tasks
Potentially participate in visible roles in the community in civic and other service organizations
Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes
Perform additional duties as assigned.
Qualifications



Five (5) years platform banking experience
-OR-
Minimum of seven (7) years proven and progressive experience in one or more of the following areas:
Banking experience (credit, treasury management, etc.)
Business development
Related financial services experience
Proven experience in managing a loan portfolio
Highly developed supervisory experience or Trustmark's Development Associate training
Ability to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform tasks
Strong interpersonal and communication skills (both verbal and written)
Time management skills
Exceptional customer service abilities
Extensive understanding of Retail Banking products and services, along with a working knowledge of other lines of business
May require registration with the National Mortgage Licensing System and Registry (NMLS)
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

EOE/M/F/V/D

Job #617746